FAQs

FAQ's

Frequently Asked Questions

Ordering from labasa.pk is actually pretty easy. All you will need to do is to follow three simple steps:

Browse for the product you are looking for.
Select Buy now tab and fill your details, checkout properly.
Our friendly customer support team will contact you for order confirmation.

Yes we have one physical outlet in Karachi the heart of the Pakistan. Shop no G-17 Labasa, Dolmen Mall. Tariq Road, Karachi.

Labasa offers exchanges in cases if the product is defective.

As seen from the photos, all of the products we’re offering are of very good quality. We always quality check our products before placing them in our web portal. Do note, however, that there may be a slight difference between the color on-screen and the color of the actual product due to monitor quality and/or the environment lighting when the photo was taken. As such, we can only assure you that products will be at least 95% similar to the photos on screen.

We don’t impose a minimum order requirement. You can order as many or as few as you want.

Labasa.pk values the privacy of its customers, which is why we take all of the steps necessary to ensure that your details are kept securely and will not be available to third-party organizations. Please read our privacy policy for more information about the privacy and security settings of the website.

Items are sent to customers within 3 to 5 business days after they have placed their order. If you have opted for registered mail, you can keep track of the progress of your order by using the tracking ID sent to you in your confirmation email to view the status of your purchase. Please contact our customer service team if you have any concerns about product delivery.

Currently we only ship to locations within Pakistan. However, you can place your orders from outside as well but there will be shipping charges for them. You have to contact us with your address details then we will inform you about the shipping charges.

With Cash on Delivery option you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on labasa.pk

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